HELP CENTER

Frequently Asked Questions

Everything you need to know before bringing your next project to life.

We offer custom apparel, DTF printing, embroidery, UV printing, heat transfer vinyl, sublimation, team stores and more.

We have no minimum order quantities for most products, so whether you need just one item or hundreds, we've got you covered! However, some specialty products, supplier-sourced items and decoration methods may require a minimum quantity due to manufacturing or production requirements. Contact us with what you're looking for, and we'll help you find the best option for your project.

Yes! We may be able to customize customer-supplied garments, depending on the material, construction and compatibility with our decoration methods.

All customer-supplied items must be reviewed and approved before drop-off. Please contact us with details about your garments and the customization you'd like so we can confirm compatibility before accepting them.

While we take every precaution, customization carries certain risks, including heat damage, discoloration or other unexpected results. Customer-supplied items are decorated at the customer's risk, and we cannot guarantee results or provide replacements or reimbursement for damaged items.

Orders typically take 5–7 business days to complete, although individual or small shirt orders may be completed in as little as 1–3 business days. Production times vary depending on the product, decoration method, quantity and order requirements.

Production time begins once artwork has been approved and payment has been received.

Rush orders may be available for customers needing a faster turnaround, depending on production capacity and product availability. Additional rush fees may apply.

We'll provide an estimated turnaround time with your quote.

We offer a wide range of customizable apparel, including t-shirts, hoodies, sweatshirts, polos, jackets, hats, uniforms, workwear, team apparel and more. Whether you're outfitting a business, sports team, organization or event, we have options to suit your needs.

Absolutely! We can mix and match different decoration methods on the same product to create a unique, customized look. For example, a hoodie can feature an embroidered logo on the chest and a DTF print on the back.

However, not all decoration methods are compatible with every product, material or design. Certain combinations may be limited by fabric type, product construction, design placement or production requirements.

Contact us with your ideas, and we'll help you determine which methods can be combined to achieve the best results for your project.

While we don't offer graphic design services, we can help prepare your existing artwork for printing and production. This may include resizing designs, adjusting placement, converting compatible file formats, removing simple backgrounds and making minor adjustments to improve print quality.

Minor modifications generally include small changes to existing artwork that don't require redesigning or recreating the design. More complex edits, logo recreation or creating designs from scratch are not included in our services.

For best results, we recommend providing high-resolution artwork or vector files whenever possible. Additional artwork preparation fees may apply depending on the complexity of the adjustments required.

Absolutely! We offer custom apparel and promotional products for businesses, sports teams, schools, organizations and events, including branded clothing, uniforms, drinkware, bags, awards and more.

We also offer bulk ordering, individual personalization with names and numbers, and dedicated online team stores to make ordering easier for your team or organization.

Whether you need a few custom items, employee merchandise, promotional giveaways or products for an entire organization, we'll help you find the right options and customization methods to suit your needs and budget.

Still have questions?

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